Pre-Sales Solutions Engineer (North America Based)

Job description

OpenCorporates is the largest source of open company data in the world with over 200 million companies in our database. We are a tech firm with mission & ambition – disrupting the business information world to bring about transparent company data.

Data is our product. Our data is used to support a plethora of client solutions from KYC to analytics and data management. Hundreds of organisations rely on our data at scale to power their critical operations, including the US government, the OECD, Oracle and many others.

We are rapidly growing and are looking for people to join our diverse and talented teams across Data, Engineering, Product, Sales, Marketing and Customer Success. You’ll help us achieve our vision to become the world’s foundational and definitive source of company data.

Our company values outline the shared principles that define our culture and drive our success: we are bold, we are one team, we learn & adapt and we put our users first. Whether through day-to-day decision making, teamwork, supporting our clients or evaluating performance, the values are the lens we look through to help us achieve great things.

The Role:

As we expand, OpenCorporates is looking to hire an experienced Pre-Sales Solutions Engineer. We aspire to conduct seamless business transactions and this person will help us to achieve our goal to exceed our prospects’ expectations and find a quick and successful close to new business. You will ultimately be the technical conscience for the Sales team ensuring we pursue with vigor those opportunities that are a correct “FIT” for OC’s core competencies while “qualifying out” opportunities where OC cannot sufficiently meet requirements.

Your responsibilities will include:

  • Responding in a timely manner to prospects’ technical requests, including data inquiries and API inquiries

  • Act as a conduit between the sales and the product & technical teams, building and implementing efficient and robust processes to ensure effective collaboration

  • Being fully involved in RFI/RFP responses from a technical perspective

  • Answering prospect questions about OpenCorporates’ Roadmap and working with the product team to capture customer requirements

  • Customer Education, some customers need hand-holding to understand business registry information and the nuances associated with it

  • Support the data evaluation process

  • Risk Assessment - identify requirements that will eliminate us from consideration

  • Vendor Onboarding: security, company, product questions, cross organization comm

  • Aid in the production of evergreen knowledgebase articles as and when common questions arise

Requirements

Desirable skills / experience:

  • Previous experience working as Pre-sales Solutions Engineer

  • Good knowledge working with APIs

  • Worked with large data sets and particularly company data

  • Able to present to stakeholders at all levels both internally and externally

  • A commercially focused approach to speaking with customers

  • Experience of creating usable technical documentation for the purpose of educating our customers


Diversity Matters

Don’t meet every single requirement? At OpenCorporates we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply regardless. You may be just the right candidate for this or other roles.